These terms govern your use of Molaris, an AI-assisted dental documentation platform. By creating an account or using the service, you agree to them on behalf of yourself and your practice.
Nothing is saved to a patient chart until a licensed provider reviews and approves it. Molaris drafts; you decide. The approving provider is responsible for the accuracy of every note.
Molaris records appointments, transcribes them, and drafts clinical notes, perio charts, and referral letters for provider review. Drafts are suggestions only, nothing is written to a patient chart until a licensed provider reviews and approves it.
Molaris is a documentation tool. It is not a medical device and does not provide clinical advice. The provider who approves a note is solely responsible for its accuracy and for all diagnostic and treatment decisions. Always verify AI-generated content before approving it.
Your practice owns its content. You grant us the limited rights needed to operate the service, storing, processing, and transmitting your content to provide the features you use. We do not sell it and we do not use it to train AI models. Handling of personal and health information is described in the Privacy Policy. Founder-led onboarding uses one electronic packet containing the Order Form, Software Subscription Agreement, and Business Associate Agreement (BAA). Production use with protected health information is prohibited until both parties sign; the executed BAA governs any conflict concerning PHI.
Plans are billed per office through Stripe and include a monthly allowance of AI hours; additional hours can be purchased. Monthly plans renew until cancelled; you can cancel any time and service continues through the end of the paid period. Annual plans are paid up front for the year. Fees are non-refundable except where required by law.
We aim for high availability, but the service is provided “as is” without warranties of any kind. We may improve or change features over time and will give reasonable notice of material changes.
To the maximum extent permitted by law, our total liability for any claim is limited to the amounts you paid us in the twelve months before the claim. We are not liable for indirect or consequential damages, or for clinical decisions made by providers.
You may stop using Molaris at any time. We may suspend or terminate accounts that violate these terms. On termination you may export your data for 30 days before it is deleted.
These terms are governed by the laws of the United States and of the state in which Molaris is principally operated, without regard to conflict-of-laws rules. We’ll try to resolve any dispute informally first, email us and we’ll do the same. If any provision is found unenforceable, the rest remains in effect.
Practices can send patients care-related text messages through Molaris, such as links to review and sign intake forms and updates about a visit. By providing a mobile number to their dental office, the patient consents to receive these messages; consent is not a condition of purchase or treatment. Message frequency varies and is low, typically one to three messages around a visit. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help; patients can also contact their dental office or hello@getmolaris.com. Wireless carriers are not liable for delayed or undelivered messages.
Molaris is an independently operated product. You can reach us any time at hello@getmolaris.com. We’ll update this section with our full legal entity details as the company is formalized.